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Flour City Tech does in-home technology services for residential clients. Our aim is not to patch your system up every few months. We use the Teknosophy method, which is to fix problems once and for all, keeping your technology maintenance-free and interruption-free. We strive to exceed your expectations at every turn.

 

So if you're sick of being talked down to by "computer geeks", or tired of running virus scans to no avail, look no further. We simplify and solidify your in-home IT life so you can do what you do best.

 

Our radical approach is to make your technology fast, simple, maintenance-free, and interruption-free once and for all.

 

Drew Muscarella is a Teknosophy Level 4 Certified Computer Exorcist. After having spent nearly 20 years in the field of health and human services, Drew decided he wanted to help people in a completely different way. After meeting Marc-Anthony Arena, owner and operator of Teknosophy, Drew chose to take a leap and merge his passion for helping people with his interest in computers and technology. Thus in 2018, Flour City Tech was born. Drew is a graduate of Le Moyne College in Syracuse, NY, spent most of his life in the Syracuse area, and recently relocated to Rochester, NY.

 

 

Core Corporate Values

  • Total honesty: Rather than make you into a subscriber, we'd rather fix it once right, and make you so happy you tell all your friends!
  • High integrity: We respect your privacy and your data. We implement proper backups as opposed to the often-unreadable automated backup drives.
  • Professional approach: We dress professionally, and always call to confirm that you're ready when we're on our way.
  • Customer respect: We won't talk down to you or sell you overkill services. We enlighten and empower you with simple explanations.
  • Relationship driven: We are more than “computer guys”; we are your personal technology consultants, and we'll get to know what you actually need.
  • Unbiased recommendations: Since we are fully independent, we can give you the honest truth about products, and protect you from abusive services and scams.

 

 Why we're revolutionary

Flour City Tech is the first Teknosophy Licensed Level 4 Computer Exorcist. The Teknosophy Method is the only method that has identified and can combat The New Threats:

  • Corporate Spyware: Toolbars & Fake Cleaners
  • Update Attacks
  • Hostageware/Ransomware
  • Fake Tech Support Scams

 

In addition, the Teknosophy method offers the maintenance-free MINT operating system, for those seeking extreme reliability, simplicity, and security!